People in a flood

How Do We Transition From Emergency Remote Teaching to Quality Online Learning?

By Jayne Geisel, Jessica Snow, Hannah Warkentin

2 million+

post-secondary students took online courses in 2020-21 due to COVID-19 (Schrumm, 2020).

92%

of Canadian post-secondary institutions transitioned courses online (blended or fully online) in 2020 (Bazinet et al., 2020).  

Fighting COVID

Online teaching requires a different perspective compared to on-ground teaching...New faculty should be offered to reduce teaching loads to enable them to transition to the demands of online instruction...and all faculty should set boundaries for reasonable workloads.

(Tanis, 2020, p. 19).

How does quality online learning differ from ERT?

Online learning requires a detailed schedule including time estimates on asynchronous tasks (Tanis, 2020; Theodosiou & Corbin, 2020). Instructors engaged in ERT may not have time to create such schedules (Day et al., 2021; Shin & Hickey, 2021). 

Learner to learner communication enhances outcomes in a quality online learning environments (Chickering & Ehrmann, 1996; Schultz & De Mers, 2020; Tanis, 2020; Theodosiou & Corbin, 2020). As ERT is an alternate way of delivering face-to-face content, there is a lack of emphasis on collaborative activities (Hodges et al., 2020; Shin & Hickey, 2021).

Timely responses and faculty participation in discussion boards promote engagement (Schultz & De Mers, 2020; Tanis, 2020). However, ERT’s focus is largely learner-content interaction (Schultz & De Mers, 2020).

Frequent, constructive, and positive feedback is key to online learning (Chickering & Ehermann, 1996; Tanis, 2020). Communication is difficult during ERT (Day et al., 2021; Hodges et al., 2020).

Students in quality online learning environments prefer interactive components, which include video, audio, and images over static/silent course material (Tanis, 2020). Many faculty resort to synchronous lecture in ERT (Damsa et al., 2021; Moorhouse & Konke, 2021; Schultz & De Mers, 2020).

Quality online learning means faculty are willing to adapt courses to meet students’ diverse learning needs (Tanis, 2020). The speed at which ERT is adopted means accessibility of learning materials might not be addressed (Hodges et al., 2020; Shin & Hickey, 2021).

Online learning is intentionally designed to support high performance using clear rubrics and expectations (Tanis, 2020). ERT’s focus is on safety, not necessarily learning (Hodges et al., 2020; Schultz & De Mers, 2020). 

Teachers’ motivation can impact the quality of their teaching, mental health, and long-term commitment to teaching as well as students’ learning.

(Moorhouse & Kohnke, 2021, p. 280)

What supports do educators need to successfully transitionfrom ERT to quality online learning?

Multiple studies show that there are six key considerations in the transition to online learning: technological, pedagogical, psychological, institutional, socio-political, and content (Pischetola et al., 2021; Amhag et al., 2019; Tanis, 2020; Moorhouse & Kohnke, 2021; Fatimawati & Badiozaman, 2021; Schultz & de Mers, 2020).

Quality Online Learning Framework
Online instructor

What do instructors need to consider for quality online learning?

Technology impacts how learners interact with content

Understand that learners interact differently with content when mediated through technology (Pischetola et al., 2021).

Create adaptable learning designs

Create flexible learning designs that can be modified to increase accessibility and student success (Tanis, 2020).

Practice empathy

Practice empathy with learners and encourage empathy between learners (Pischetola et al., 2021).

Rethink their relationship with technology

Consider their attitude toward technology and how a positive relationship with technology can enhance learning (Amhag et al., 2019). 

Institution

What do institutions need to consider for quality online learning?

Implement initiatives to related well-being and resilience

Implement initiatives to support instructors' psychological well-being and encourage specific behaviours related to the pursuit of goals, resilience, adaptability, and persistence (Fatimawati & Badiozaman, 2021; Moorhouse & Kohnke, 2021).

Provide training programs for learning technologies

Provide technical training programs that include practical examples of how technology can enhance subject matter learning and help teachers understand the pedagogical value of technology (Amag et al., 2019).

Practice alternative pedagogies

Provide instructors with the resources, time, and knowledge to practice alternative pedagogies, such as pedagogies of care (Karakaya, 2021). 

Ensure accessibility and inclusivity

Provide enhanced services and accommodations for disadvantaged students, including access to technology or other resources required for effective learning (Day et al., 2021; Pischetola et al., 2021).

References

Amhag, L., Hellström, L., & Stigmar, M. (2019). Teacher Educators' Use of Digital Tools and Needs for Digital Competence in Higher Education. Journal of Digital Learning in Teacher Education, 35(4), 203–220. https://doi.org/10.1080/21532974.2019.1646169

Bates, T. (2020, April 7). What should we be doing about online learning when social distancing ends? Online Learning and Distance Education Resources. https://www.tonybates.ca/2020/04/07/what-should-we-be-doing-about-online-learning-when-social-distancing-ends/

Bazinet, M., Doreleyers, A., Gauthier, S., Gibson, L., Knighton, T., & Wall, K. (2020, May 12). How are postsecondary students in Canada impacted by the COVID-19 pandemic? [Infographic]. Statistics Canada. https://www150.statcan.gc.ca/n1/en/catalogue/11-627-M2020032

Brown, J. (2021, July 30). Canada’s colleges and universities roll out fall pandemic plans. Course Compare. https://www.coursecompare.ca/covid-19-canadas-colleges-and-universities-roll-out-fall-pandemic-plans/

Chickering, A., & Ehrmann, S. (1996, October). Implementing the seven principles: Technology as lever. AAHE Bulletin. http://www.aahebulletin.com/public/archive/sevenprinciples.asp?pf=1

Damsa, C., Langford, M., Uehara, D., & Scherer, R. (2021). Teachers’ agency and online education in times of crisis. Computers in Human Behavior, 121. 1-16. https://doi.org/10.1016/j.chb.2021.106793

Day, T., Chang, I. C., Chung, C. K. L., Doolittle, W. E., Housel, J., & McDaniel, P. N. (2021) The Immediate Impact of COVID-19 on Postsecondary Teaching and Learning, The Professional Geographer, 73:1, 1-13, https://doi.org/10.1080/00330124.2020.1823864

Fatimawati, I., & Badiozaman, A. (2021). Exploring online readiness in the context of the COVID 19 pandemic. Teaching in Higher Education. https://doi.org/10.1080/13562517.2021.1943654

Hodges, C., Moore, S., Lockee, B., Trust, T., & Bond, A. (2020, March 27). The difference between emergency remote teaching and online learning. EDUCAUSE review. https://er.educause.edu/articles/2020/3/the-difference -between-emergency-remote-teaching-and-online-learning

Karakaya, K. (2021). Design considerations in emergency remote teaching during the COVID-19 pandemic: A human-centered approach. Educational Technology Research and Development, 69. 295-299. https://doi.org/10.1007/s11423-020-09884-0

Moorhouse, B. & Kohnke, L. (2021). Thriving or Surviving Emergency Remote Teaching Necessitated by COVID-19: University Teachers’ Perspectives. Asia-Pacific Edu Res, 30(3): 279-287. https://doi.org/10.1007/s40299-021-00567-9

Pischetola, M., de Miranda, L.V., & Albuquerque, P. (2021). The invisible made visible through technologies’ agency: a sociomaterial inquiry on emergency remote teaching in higher education. Learning, Media and Technology, 1(14). https://doi.org/10.1080/17439884.2021.1936547

Schrumm, A. (2020, June 1). The future or post-secondary education: On campus, online or on demand. Human Capital. https://thoughtleadership.rbc.com/the-future-of-post-secondary-education-on-campus-online -and-on-demand/

Schultz, R. & De Mers, M. (2020) Transitioning from emergence remote learning to deep online learning experiences in geography education. Journal of Geography. 119(5), 142-146. https://doi.org/10.1080/00221341.2020.1813791

Shin, M. & Hickey, K. (2020): Needs a little TLC: examining college students’ emergency remote teaching and learning experiences during COVID-19. Journal of Further and Higher Education, 1-14. https://doi.org/10.1080/0309877X.2020.1847261

Tanis, C. (2020) The seven principles of online learning: Feedback from faculty and alumni on its importance for teaching and learning. Research in Learning Technology, 28. https://doi.org/10.25304/rlt.v28.2319

Theodosiou, N. A. & Corbin, J. D. (2020) Redesign your in-person course for online: Creating connections and promoting engagement fore better learning. Academic Practice in Ecology and Evolution, 10, 12561-12572. https://doi.org/10.1002/ece3.6844